Despite filed formal complaint to both South African Post Office (SAPO) and South African Security Service Agency (SASSA), the Ranapo family were robbed their pension and child grant support again for this month.
SASSA beneficiary Motubatse Ranapo alleged she didn’t receive her monthly pension grant amid with child grant support of her 3 grandchildren for both May and June.
This comes after the family lambasted corruption and fraud activities within the two state owned entities of money laundering.
In May Motubatse said her money was withdrawn at Nyala road by unknown culprits and subsequently her grants for June was also stolen.
Ramapo family reiterates that the fraudulent activities and elements of corruption within the entities is very disturbing.
“I keep asking myself how these criminals manage to access my personal information,” she said.
After Motubatse discovered that her grants were stolen, she speedily changed and applied for her grant to reflect into her bank account for July because the SASSA pay roll for June was already paid.
And she said the officials at SAPO advised her collect her June grant within their premises.
On June 3rd, she went to nearby Masemola post office to collect her grants using fingerprint method, but she was told her fingerprints is invisible.
She was advised to visit home affairs for verification and return to the same post office after seven days.
She however said when she returned, she was told her grant was stolen again.
The provincial SASSA marketing and communication manager Kelemogile Moseki said he was aware of this matter.
Moseki said his department has zero tolerance for fraud and corruption.
“In this case SAPO is responsible,” said Moseki.
He however said it is possible for the affected family get their grants back.
“There is a form that should be filled, and investigations carried out so this matter can be resolved,” he explained.
He adds “SASSA does not compromise confidential information of its clients and we always encourage beneficiaries to keep the cards and information safe,”
Meanwhile the SAPO spokesperson, Johan Kruger demanded the ID of Motubatse and promised to investigate and revert back to Sekhukhune Times, but at time of print, response was not yet received.