SASSA presented beneficiaries of the Covid-19 grant with an opportunity to receive their grants at their chosen and convenient outlets.
Beneficiaries can now change from one payment method to another. They can change from receiving their grant at the Post Office to a bank account of their choice or vice versa.
They also have the flexibility to move from one bank to another.
In order to achieve this, SASSA is opening its system for approved citizens to update the channel through which payment should be made.
This will be open from 30 August to Sunday 06 September 2020, 24 hours a day.
Approved beneficiaries of the COVID-19 Social Relief of Distress grant can change their payment method by visiting www.srd.sassa.gov.za from 30 August.
This development is a response to the challenges some beneficiaries have experienced in trying to access their special relief grant from Post Offices.
The challenges reported, include long queues and the fact that funds run out at times.
According to CEO at SASSA, beneficiaries end up having to be sent home empty handed.
Beneficiaries of the COVID-19 Social Relief of Distress are requested not to visit the Post Office during the first seven days of the month as that week is reserved for payment of the normal grants.
“If choosing a money transfer option, please ensure that the cell phone number provided is correct and is registered in your name. Just like with a bank account, SASSA cannot pay the grant into a cell phone which is registered to another person”; said Totsie Memela the SASSA CEO. “We are a listening government and these changes emanate from beneficiaries who appealed to us to provide them this flexibility and we duly obliged”; Memela continued.
He added, ” The payment of the special grants is quicker if paid into a bank account. Citizens without bank accounts are thus encouraged to open an account. There are many entry level, inexpensive options in the market – some of which can be opened online.
“Please help SASSA to help you access the money to which you are entitled without delay by ensuring that your details are correct, the payment channel most convenient to you is selected and that the information provided is accurate”; Memela concluded